Question 1

What materials do you print in?

Accepted Answer

PETG, ASA, PA12-CF, PAHT-CF, TPU and PLA-CF — each selected for strength, temperature and UV resistance.

Question 2

How long does production take?

Accepted Answer

Most in-stock products ship in 2–5 business days. Custom parts depend on size, material and quantity — you'll get a lead time with your quote.

Question 3

Can I order a custom part?

Accepted Answer

Yes. Upload an STL, OBJ, 3MF or STEP file on the custom printing page, choose a material and quantity, and we'll send pricing.

Question 4

Do you offer VAT invoices for businesses?

Accepted Answer

Yes — we support B2C and B2B customers and provide full VAT invoices.

Question 5

Where do you ship?

Accepted Answer

Across the EU, with UK and US shipping coming soon. All orders are tracked.

Question 6

What is your return and warranty policy?

Accepted Answer

Functional parts carry a 12–24 month warranty. See our Returns & Warranty page for details.

Question 7

Are your parts strong enough for outdoor or automotive use?

Accepted Answer

Yes — we use UV-stable ASA and carbon-reinforced nylons specifically for exterior and load-bearing applications.

Frequently asked questions